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> Reponsible Gaming Reminder, Customer Support Reminder: 23 March 2006
Geo1988
post Mar 23 2006, 08:00 PM | Post #1 +Quote Post

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Taken from RuneScape.com:

RuneScape is a fun, challenging, and exciting game which is very important part of the life of many people. More important to us here at Jagex is our players' well-being and safety while they play the game. We realise that a lot of our players can get very passionate and immersed in the game and we would like to take a time out to remind everyone to take care while playing. We have a whole section of our website dedicated to your safety and health which we would recommend you take the time to read; simply follow the Safety and Security guidelines link on the front page.
Whilst playing the game will mostly be a fun and rewarding experience there are times of great frustration involved with that fun, something which helps give the game the sense of challenge which we all know and love. The loss of items due to character death or the actions of other players can all be very disappointing but it must be kept in the context that without these setbacks the victory would not be as sweet. Always remember that this is just a game, that it should never become your life, and that you should always be making time for other activities such as your studies or job, and meeting your friends in real life. Also remember that if events in the game are getting too emotional then you should take a break from the game and do something less stressful until you're happy to return.

If you continue to feel upset due to an in-game incident then we would recommend that you continue to take a break from the game and talk to someone. You could talk to a family member, work colleague, teacher or friend; whomever you feel the most comfortable with. There is also counselling available in most areas which can easily be found on the Internet or a local telephone directory. RuneScape will still be here when you return and will be filled with even more new content for you to enjoy.

We are aware that a small minority of players attempt to scam in RuneScape and we are continuously introducing new ways to protect you while playing and prevent scamming from happening. Already we have Customer Support, the player mods, Bank PINs, and the Password Support system in place, with more innovations being developed all the time. However all of these systems can only be truly effective if you work with them and use them regularly.

It is vitally important that everyone secures both their accounts and the computers which they use to play the game. To secure your account you should have a hard to guess password, a Bank PIN set in-game, and recovery questions set via the main website. Full details on how to secure your PC can be found in the Security Tips section of the main website. It is also important never to tell anyone your password or to share your account with anyone.

Whilst buying or selling goods in the game, always remember to read the second trade window as it shows everything that will be traded. Also, always be careful and pay full attention to the game whilst in dangerous areas so that your character does not get killed and cause you to lose valuable items. This goes doubly so for the Wilderness where monsters and players can attack you. If you don't want to lose an item then the best thing to do is avoid taking it anywhere where you might lose it. Finally everyone has access to the Report Abuse button at the bottom of the screen so you can hit that button and help us remove the small minority of rule breakers who get in the way of honest play.

At Jagex we are fully aware that behind each character is a real person, many of whom put in a lot of effort and passion into their accounts. When someone in game is hijacked, scammed, or verbally abused it can seriously upset the person in real life and can sometimes lead to tragic results. This is why we not only put so much effort into improving the game content but also deterrents against breaking the rules. This is also why we will remove from play anyone found breaking our rules. RuneScape is not a place for a small minority to abuse other players. Jagex will continue to use all the resources at its disposal to ensure RuneScape stays a fun, honest, and enjoyable place for you to spend your time.
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crayoneater
post Mar 23 2006, 08:26 PM | Post #2 +Quote Post

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yea i heard some one got hacked and tryed to kill them self and there parents tried to sue jagex not sure if its true jsut wat i heard
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BluEz
post Mar 23 2006, 08:53 PM | Post #3 +Quote Post

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I never get too emotional with a game but it does get frustrating when you die and lose your st00f. Ape Atol is a big source of my anger in rs, maybe they should just remove that place. dry.gif

This post has been edited by BluEz: Mar 23 2006, 08:54 PM
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Baakalor
post Mar 23 2006, 10:23 PM | Post #4 +Quote Post

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How the hell JAGeX would be responsible for players individual actions is beyond me. The only reference to anything remotely resembling a lawsuit or anything else is all on forums. In other words, rumors. If anyone finds an actual story in a newspaper, I'd love to see it.

Maybe all they did was hear the rumors or receive some flame-mail from a whiner who lost items. Who knows?
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Twilight Ray
post Mar 23 2006, 10:38 PM | Post #5 +Quote Post

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QUOTE(Geo1988 @ Mar 23 2006, 03:00 PM)

Taken from RuneScape.com:

RuneScape is a fun, challenging, and exciting game which is very important part of the life of many people.


*which is a very important..

Stupid Jagex.
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Orangeslay66
post Mar 24 2006, 12:20 AM | Post #6 +Quote Post

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QUOTE(Twilight Ray @ Mar 23 2006, 02:38 PM)

*which is a very important..

Stupid Jagex.


Noone's perfect although that is fairly lame.

This post has been edited by Orangeslay66: Mar 24 2006, 12:21 AM
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Vulcan
post Mar 24 2006, 01:09 AM | Post #7 +Quote Post

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ive been told that someone actually did commit suicide over runescape. i guess the person got scammed out of a phat or something. from what i remember, the kid left a suicide note on his clans forums. now i dont know if this kid actually did it or not but from what i understood he did.
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Twilight Ray
post Mar 24 2006, 01:15 AM | Post #8 +Quote Post

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QUOTE(Vulcan @ Mar 23 2006, 08:09 PM)

ive been told that someone actually did commit suicide over runescape. i guess the person got scammed out of a phat or something. from what i remember, the kid left a suicide note on his clans forums. now i dont know if this kid actually did it or not but from what i understood he did.

Yeah, multiple kids actually.
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Shredar
post Mar 24 2006, 01:56 AM | Post #9 +Quote Post

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good ol' jagex worried bout us smile.gif
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Aim Sniff
post Mar 24 2006, 03:45 AM | Post #10 +Quote Post

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I say let the kids die. It's noones problem but their own if they can't play a game and they have to kill themselves over it.
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Deathbyape
post Mar 24 2006, 03:51 AM | Post #11 +Quote Post

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QUOTE(Twilight Ray @ Mar 23 2006, 04:38 PM)

*which is a very important..

Stupid Jagex.

uh, how the hell do you manage to catch that and not the fact that they spelled Responsible "Reponsible" in the title? Lol

Anyways, onto the meat and potato's:
QUOTE(crayoneater @ Mar 23 2006, 02:26 PM)

yea i heard some one got hacked and tryed to kill them self and there parents tried to sue jagex not sure if its true jsut wat i heard


The suing part can't be true, Jagex did not do anything wrong, it was the player that did. Either way, I can guarantee that if someone tried to kill themselves it was not just about Runescape. It was probably a chain of events and which Runescape was the tipping point.


QUOTE(Aim Sniff @ Mar 23 2006, 09:45 PM)

I say let the kids die. It's noones problem but their own if they can't play a game and they have to kill themselves over it.

As I said above, Runescape was just the tipping point. They could have just lost their parents in a car accident, been dumped by their girlfriend/boyfriend, depressed, etc. and getting hacked or scammed just put them over the edge. It's like if you keep filling a basketball with more and more air, eventually it will explode.

This post has been edited by Deathbyape: Mar 24 2006, 03:57 AM
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Twilight Ray
post Mar 24 2006, 12:48 PM | Post #12 +Quote Post

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QUOTE(Deathbyape @ Mar 23 2006, 10:51 PM)

uh, how the hell do you manage to catch that and not the fact that they spelled Responsible "Reponsible" in the title? Lol

Lol...Oops, I just read the first sentence and kinda..drifted away..=p.

QUOTE(Deathbyape @ Mar 23 2006, 10:51 PM)

Anyways, onto the meat and potato's:
The suing part can't be true, Jagex did not do anything wrong, it was the player that did. Either way, I can guarantee that if someone tried to kill themselves it was not just about Runescape. It was probably a chain of events and which Runescape was the tipping point.

They were probably Americans, and you know how sue-happy Americans are.

QUOTE(Deathbyape @ Mar 23 2006, 10:51 PM)

As I said above, Runescape was just the tipping point. They could have just lost their parents in a car accident, been dumped by their girlfriend/boyfriend, depressed, etc. and getting hacked or scammed just put them over the edge. It's like if you keep filling a basketball with more and more air, eventually it will explode.

Yeah, but the fact that a freaking video game was the thing that sent them over the edge is kinda pathetic. I hate to be cruel or harsh, but those kids are just ridiculous.
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Leichim
post Mar 24 2006, 06:52 PM | Post #13 +Quote Post

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Yeah there was someone in my country who commited suicide after he has been hacked. This is confirmed by the newspapers and internet sites.

Hmm, this is a good message. Some players should (have) follow(ed) it. However, every player is responsible for his self. Most thins that happens are the players responsebility. atleast JagEx can give some tips.
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meteora184
post Mar 24 2006, 09:01 PM | Post #14 +Quote Post

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omg. why kill urself over a game. Even if I had a lvl 126 account that got perm. hacked or something, i would just go WTF UR GAI RS!, and go outside to do something else.
And i hope no one from RW would ever want to kill themselves if something like this happened to them.

This post has been edited by meteora184: Mar 24 2006, 09:03 PM
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8o8thekiller
post Mar 24 2006, 11:46 PM | Post #15 +Quote Post

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does anyone have a website or a link to the newspaper article about someone commiting suicide? i would like to read it
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