Demon Lord Chaos

May 28 2007, 08:08 PM | Post #1

Unregistered



ok... i have a small problem.

I came home today trying to suscribe to runescape membership by mail... well...

I realised that I started when I was 11, I didn't set the correct "permenent place of residence"

well... It says I am in America... well... no... I am in CANADA...

meaning it is cheaper but the problem is that I AM NOT IN AMERICA I CAN BE BANNED FOR SENDING SUSCRIBTION FOR AMERICAN FROM CANADA...

well... my question is... how do i change my place of residence.

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Makoto

May 28 2007, 10:05 PM | Post #2

Unregistered



I realize that this isn't going to be much of a reply, but -

Did you stop to read absolutely everything on that subscription page?

On the very first page, which is accessible right when you click the "Start a New Subscription", you can see that at the very top, there is a link which will change your locale to that of which you desire. Simply tick that to Canada and continue on.

The age thing is another matter for another day; I'll leave this open so you can continue to ask questions/seek help from anyone else willing to help out.

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Dilbert26

May 28 2007, 10:18 PM | Post #3

Unregistered



All I could say is to send in a query. Go to www.RuneScape.Com and on the left hand side go to "Customer Support" > Billing then at the bottom of the page click "Submit a Billing Query".

Although Jagex usually has automated replies, it's worth a try. If the first one is an automated message, try again.

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Dark Angel

May 28 2007, 11:14 PM | Post #4

Unregistered



You can cancle any existing continuous payment such as mail credit card ect.. by either resubscribing or cancling it. i suggest either resubscribe with your new adress zip code ect.. so you know everythings good and your account is safe.

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Demon Lord Chaos

May 30 2007, 11:20 AM | Post #5

Unregistered



OMG THANK YOU MOKOTO!

You always were the most helpful for me thanks a lot

This post has been edited by Demon Lord Chaos: May 30 2007, 11:20 AM

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